Aug 31

How To Approve A Facebook Admin Request

By Dov | Helpful Tips

Social Media is every business’ lifeblood, however, not all companies understand how important it is. If you’re new to Social Media and somebody else is helping you manage, this post about “How to approve a Facebook Admin Request” might help make things easier for you.
 
There’s two options for giving an Admin Access to any Facebook account but in order for you to see both options, I’ve decided to show them to you.
 

OPTION 1

 
STEP 1: Sign in to your Facebook account.
 
STEP 2: Click the notification icon in your personal Facebook account and find/click the “asking for Admin request” notification. You may also see the Facebook account and profile image and the page they are requesting an Admin request to.
 
2 Click Notification
 
STEP 3: At the notification icon, click the “respond to request”.
 
3 Click Respond to Request
 

OPTION 2

 
Step 1: Sign in to your Facebook account.
 
STEP 2: Go to your Facebook Page and click the “Drop Down Arrow” at the far right side of the dashboard and choose the Facebook Page that you want to share Admin access to.
 
02 Go to your page
 
STEP 3: Once there, click “Settings” and go to “Page Roles”.
 
03 Go to Settings and Page Roles
 
STEP 4: Click to “respond to request”.
 
04 Click Respond to Request
 
STEP 5: Select Transfer ownership of my Page as seen below.
 
This process may be seen in both OPTIONS 1 and 2 upon clicking the “respond to request” button. I hope it’s not that confusing.
 
05 Transfer Ownership
 
STEP 6: Click Approve Request.
 
06 Approve Request
 
STEP 7: Re-enter your Facebook password and hit submit.
 
07 Re-enter Password
 
This is how it looks like once you’ve done the process successfully.
08 New admin added
 
This may be a very simple task but I hope that I’ve helped you in my own little ways.

See you on my next post!

Aug 30

Benefits of Automated Client Reviews System

By Dov | Offers

Business reputation is something that all business owners take time to build. It is built by creating excellent product/s and religiously giving the best experience to every customer that you encounter on a daily basis.

You might be thinking… “Oh, great! We’re already doing that!”

Good for you and congratulations but that’s not where it ends.

A customer needs to be told or should I say, asked in order for them to give you an honest review about their experience.

But here’s the catch!

Asking a customer to give their “precious feedback” needs to be done strategically to attain the following results:

1. So they won’t say NO

2. So they would give you an honest feedback

3. So they would give the BEST commendation possible!

But how strategic could that be?

Review Email and SMS review

What Automated Client Reviews System does

1. Automatically sends a review invitation via email and SMS three hours upon the start of inspection – this ensures that the review request is done in a timely manner. This way, the homeowners can still remember and feel his/her experience with your work.

2. If in any way, the customer forgets to send their feedback, it’ll be sent to him/her on the following day and the last one on the 3rd day – I think this email or text review invitation sequence is already enough to make any customer spend a few clicks, right?

3. Customized email and SMS review invitation – customers will remember and feel your presence in our review invitation. They can see your logo, a professionally designed cover page with you or your inspector’s picture in it so your customers will still remember you and the quality of service you gave them.

4. Option to offer a cup of coffee or any freebie in exchange for their feedback – who wouldn’t want a free cup of coffee these days?

Coffee home inspector

Now, let’s see what happens to your reviews after your customers send them.

Your Personal Client Reviews Dashboard

1. Positive reviews gets published to social media and directory sites available – this process is favored by Google and positively impacts your local SEO in return.

2. Negative reviews gets emailed directly to your inbox so you have a chance to “steal” that negative experience and make it a positive one. Offer a FREE fix, send a gift or simply pacify a customer just in time before he/she thinks of sharing a bad experience in social media seems like an “ambush to their disappointed feelings”. And since they felt like you’ve taken an extra effort to hear their side and make amends, they’ll gladly send positive reviews for sure!

04-Inspector Side - REVIEWS

So, what are you waiting for? Be seen by your optimal clients by building your reputation in the marketplace. Avail any of our regular packages and enjoy our Automated Review System package valued at $50 a month for FREE!

This is our way of giving back a portion of our expertise, in line with our commitment to the Home Inspection community.

Aug 29

Get ISN Access Keys in Just Two Steps

By Dov | Helpful Tips

Most Home Inspectors are using ISN in their home inspection jobs but today, I’ll be teaching you how to get the ISN access keys in just two steps but first, let me explain ISN and other similar tools or platforms to give other viewers an idea what they are and what they do.

ISN or Inspections Support Network an online business management platform for commercial and residential property inspection businesses. It connects, streamlines and automates all processes of running an inspections company or organization. If you want to know more about it, you may click this link: https://www.inspectionsupport.net/

Aside from ISN, popular competitors can be found in this list: http://www.capterra.com/inspection-software/ complete with their reviews and links to their websites. It’s up to you to choose which one is best, though most inspectors I know are using ISN.

Now let’s get back to the 2-step-guide I promised earlier!

STEP 1: Login to your ISN account.

1.1. Click “settings” and a dropdown box with options will appear.
1.2. Click “My Access Keys” and it’ll bring you to another window.
ISN STEP 02
STEP 2: Click “Quick Search” at the top left portion of the dashboard.

2.1. Copy the (1) Company Key, (2) Access Key and (3) Secret Access Key that will appear as shown in the image below.

ISN STEP 01

You might be wondering what those “Access Keys” are so I’ll give you a little bit of a background. The Access Key is what we use to integrate your ISN account to our Automated Review App. Once it’s integrated, you will just be waiting for the reviews in your inbox and watch your online reputation improve.

Online reputation is what your customers usually see and base their judgement whether to hire you as their inspector or not. If you don’t have any reviews showing, they would hardly trust you.

Online reviews, if properly managed may also boost your website’s SEO and keep your good reputation readily available to anyone who’ll be seeing or searching you online.

Now, you see how easy it is to get your ISN Access Keys? What to do next? Watch your online reputation grow and wait for your phone to ring!

Aug 29

Guide to Add A Google My Business Manager

By Dov | Helpful Tips

If there’s one Social Media platform that hasn’t been taken advantage of today, it’s Google My Business (GMB). Aside from GooglePlus, it’s also powered by Google and the newest tool to boost your website’s SEO. If you have a social media manager posting on your behalf, this step by step guide to add a Google My Business manager into your account might help.

STEP 1: Using your username and password, login in to your Gmail account. Once logged in, click the “grid-like” icon at the upper right of your gmail dashboard, then the store-looking “Google My Business” icon.

01 Sign in to Google My Business account

STEP 2: Check your viewing options and make sure you’re in “card view” mode. Card view means you’re seeing boxes instead of a list (see STEP 3 image). If you’re viewing as a “list”, switch to card view by clicking the “cards” icon. It’s the 2nd icon at the bottom right, just below the “download insights”.

02 Card view

STEP 3: Choose the listing you’d like to manage and click “Manage location”.

03 Manage Location

STEP 4: Click “users” from the left side bar menu.

04 Click Users from Menu

STEP 5: At the top right corner of the “Manage Permissions” window, click the “Invite new managers” icon. It’s the only icon at the upper right of the window.

05 Invite New Managers

STEP 6: This might be a little complicated so let me discuss one process at a time.

06 Email address and selecting user's role

6.1. Type the Gmail address of the user you want to add as a “Manager” to your Google My Business account.

6.2. Among the choices (Owner, Manager, or Communications manager), click “Manager” or whatever role you want to add.

6.3. Click “Invite” at the bottom left of the window.

Remember, invitees have the option to “accept” your invitation. Once they do, they’ll immediately become listing owners or managers depending on which role you chose.

STEP 7: Once they have added you as a Manager, you will see your name in the “Manage permissions” window just like the image below.

This window shows all active owners, managers and even those who have been sent invitations to become owners or managers.

07 Active Managers or owners

If you want to cancel any pending invitations, you may do so by clicking the “X” at the right side of the row of the invitation you want to remove.

By the way, aside from the tips I stated above, I would like to mention one important thing about Google My Business Posting.

Recommended Google My Business Image Sizes

1. Profile image – 250 x 250 pixels (minimum 120 x 120; maximum 5200 x 5300)

2. Cover photo – 1080 x 608 pixels (minimum 480 x 270; maximum 2120 x 1192)

3. Shared images – 497 x 373 pixels (minimum width 497; maximum 2048 x 2048)

4. Between 10KB and 5MB

5. PNG or JPG files

Make sure that the photos are of high-quality, in focus and haven’t had too much filters or editing.

You may read more about it at https://www.advicelocal.com/blog/best-image-sizes-for-google-my-business/#KluSmerq07zfv5Mk.99

I hope this post has been a great help in making your digital marketing journey easier with a bit of fun. If you want to discuss anything in the future, please leave a comment below and I’ll try my best to write the article you requested.

Aug 28

How to Customize Review.Us Email Invitation

By Dov | Helpful Tips

Here’s a step by step instruction on how to customize the Review.Us Email invitation.

STEP 1: Go to your Review.Us account and follow the image instruction below:

STEP 2: Click the SOURCE CODE ICON below

Review.Us Email Customization Step 2

STEP 3: Paste the Image Link at the highlighted part of the source code

Image Link Source Code

STEP 4: SAVE the process and check if the email customization was successful

Save Review.Us Email Invitation Customization

Getting an “image link” has a separate instruction. In order to avoid confusion, here’s a separate instruction for that.

How to Upload an Image and Get the “Image Link”

Step 1: Go to the Media Library of your website where you want to host or upload the image to. In our case, we’ll use this website, http://inspectormarketing365.com/wp-admin/upload.php

Media Library Instruction 3

Step 2: Another window will appear showing your computer’s filing system.

Find the file/image you want and double click it OR click the file/image and click OPEN at the lower left portion of the window. Once done, it will bring you back to the media library where you can see all the other images uploaded in the website.

Step 3: DOUBLE CLICK the Image/file you want.

Choose Image From Media Library 3

Step 4: COPY the “Image Link” and PASTE where it is needed.

Customization sounds technical to some but with a little bit of patience, a step by step walk through and your willingness to learn, I’m pretty sure you can do it all by yourself next time you want to change your review invitation cover.